''I’ve owned Lenny, a 14hh, 10 year old cob, for 7 years. He everything I’ve ever wanted in a horse.
We never
seemed to have any problems up until I clipped his winter coat
to discover white hairs where his saddle would have sat. I was obviously
devastated and annoyed at myself that I hadn’t noticed beforehand, but he had
never shown any signs of pain or discomfort. I got a physio out to treat his
back and had booked an appointment with my saddler - then lockdown hit.
This resulted in my appointment being cancelled and being unable to see
Lenny for over 3 months (apart from the odd short visit every couple of
weeks).
When things started to get back to the "new
normal", I rearranged the appointment. The saddler came
out and we tried every saddle he carried with him but unfortunately
couldn’t find one to fit both myself and Lenny. Lenny has a very short
back and the maximum length saddle with a tree that he could have would be 16
inches. This caused problems for me as although I am petite, I am 5’6 and have
relatively long legs meaning my knees went over the front of the saddle. The
saddler recommended Solution Saddles and I contacted them emailed them straight away.
Solution Saddles HQ were extremely helpful and responded quickly. We arranged for my local SMART Advisor to come out to see
us 6 days later. My SMART Approved Advisor was absolutely amazing with Lenny and explained
everything thoroughly. She answered all my questions in great depth and I
couldn’t recommend her more. We did a test ride on that day and decided to take
the SMART Eventer Saddle on a two week trial. After the first week I purchased
it and it has been the best decision for both myself and Lenny.
Lenny is now going the best he ever has while being in the
best shape ever and we are both enjoying our work so much!
He is so much freer
in his movement and doesn’t feel restricted one bit. Lenny whinnies when I get
him in from the field to go riding now so it definitely has his seal of
approval!
My SMART Advisor has checked up on us on multiple occasions to see how we are
getting on, so if you are also looking for fantastic customer service, I would
definitely recommend Solution Saddles.
SMART saddles are worth every penny and I would recommend them to anyone; even those who don’t have the same issue as we previously had.''
~ Charlotte Flaws, Northumberland